West delivers communication solutions that help brands create connected customer experiences. We have 30 years of experience strategically improving customer interaction, enhancing productivity and increasing profitability, with clients in healthcare, education, utilities and diverse commercial industries. West Interactive Services solutions include IVR & Self-Service, Proactive Notifications & Mobility, Cloud Contact Center and Professional Services.
West was recognized for its innovative proactive notifications suite by Frost & Sullivan, with a North American 2015 Product Leadership Award in the Contact Center Outsourcing Industry.
Experience Connected at West.com/Interactive.