Situation
At a national retail bank, an online system lets customers stay on top of their accounts and finances from their computers, 24/7. But what about when they’re on the go? That’s where short codes come in.
Results
With five easy-to-remember digits and easy-to-use keywords, customers can now see recent transactions and account balances and even transfer funds, any time and anywhere, through a trusted source.
Solution
After enrolling through the bank’s secure online portal, customers receive a text message with a dedicated short code, brief instructions, and a list of commands. They can opt out at any time.
Stats
24/7 phone-based access
Partners
Results
Secure banking on the go
Use Cases
Authentication
