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Case Studies

Short Codes for Community Services

For delivering information about vital resources and services, short codes are quick, easy to use, and work with any phone that can send and receive text messages.

Volunteers ready to assist teens directed towards the shelter thanks to this short code program

Situation

The Teen Project sought a way to connect homeless teens to shelters and services across the United States. Research revealed that most of these teens own a mobile phone.

Results

This short codes program has connected homeless teens with more than 17,000 shelters across the United States.

Solution

Teens text mobile keywords such as "SHELTER," "ABUSED," and "SOBER" to the short code 99000. They then receive the address of a local shelter within a 30-mile radius.

Stats

17,000+ shelters

Partners

Results

Fast, local information
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Use Cases

Public Safety

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