Short Codes for Shipment and Delivery Tracking

Situation

Will my package arrive today? Is bad weather causing delays? Customers accustomed to instant information through their phones expect the same from shipping and delivery services.

Results

Now with a quick text of a brief, intuitive keyword, customers have shipment and delivery notifications at their fingertips, on demand and through a trusted source.

Solution

Short codes provided an easy-to-use, easy-to-scale solution. The organization leased a vanity short code that aligned with its brand and set up commands for common questions.